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Terms and Conditions

1. GENERAL:
 
Welcome to 3D-Bedding Terms & Conditions of use. By using our online shop you agree to our Terms and Conditions. Please read these terms and conditions carefully before accessing and/or ordering any goods from our 3D-Bedding online shop. By placing an order with 3D-Bedding you are agreeing to be bound by our terms and conditions as stated in this website. If you do not agree with the terms and conditions please do not use our online shop.

We reserve the right to amend any part of these terms and conditions at any time without prior notification. It is your responsibility to read the terms and conditions every time you use the website. Use of the website shall signify your acceptance of the terms and conditions therein.
 

2. ACCEPTANCE OF TERMS AND CONTRACT WITH YOU
 
All Consumer orders placed on the website will be subject to acceptance in accordance with our terms and conditions. Once an order reaches the confirmation stage final details of your order will be displayed, please double check your order before submitting. Once your order is submitted an order number will be emailed to you detailing the items you have ordered. However, if at any time 3D Bedding Shop becomes aware of any detail, information or documentation that it feels should be checked after your order has been placed, we retain the right to cancel this order at any time before delivery. Your order is only considered accepted (and a contract formed between you and us) when we dispatch the goods to you. If your order is not accepted for any reason, 3D Bedding Shop will inform you by e-mail within 3 working days of the order being placed.

3D-Bedding reserves the right not to supply you of goods at our discretion and will not deliver any order that has not been PAID IN FULL.

All of our stock is subject to availability so in some cases we may not be able to supply the quantity of stock you have ordered. In the event that this happens or if there is a delay in your order we will contact you by email. 3D-Bedding website does not display live stock information, so we try to keep sufficient stock levels and to notify you as soon as possible if an item is unavailable.

We will not be held wholly or partly responsible for any circumstances beyond our reasonable control, which cause the delay or failure to deliver the goods, or to comply with any other obligation. Delivery prices depend on the weight of your order. Please read Delivery information.
 

3. DELIVERY PRICES AND OPTIONS
 
Delivery charges vary depending on the type of products ordered and cannot be refunded. Your delivery charges will be clearly indicated at checkout. 


Delivery Prices:

 WEIGHT BAND    0 - 2 kg      2 - 5 kg      5 - 10 kg      10 - 15 kg        
 PRICE INC. VAT    15 EUR      18 EUR      20 EUR      25 EUR        
 
 
 

 

We deliver to all countries.
3D-Bedding uses courier services for quick and safe deliver of your order.
Typical delivery times are 3-7 working days.
 
Courier company ask some information (optional) for quick and safe deliver, so please leave in notes Safe place (optional) in case no one is available when our courier calls (e.g. neighbour, garden shed etc. ) and Delivery instructions (optional) if their courier might need help finding their address (e.g. house with red door, opposite newsagent)
 
IMPORTANT!
Wrong delivery address imputed:
If you provide us with a wrong delivery address and your order are signed for by another party, we cannot be held responsible for any loss you incur as a result.
 
 
4. CANCELLATION
 
You may cancel your order at any stage before the goods are dispatched to you. Please contact us by email to find out if order has been dispatched. Once your order has been dispatched then your order cannot be cancelled. If you would like to return your order please follow the Returns and Refunds Policy.


Email adresses:

   UK Sales    EU Sales    Central Europe and Russia Sales
   nikki.gebel@3d-bedding.co.uk     sonia.sitko@3d-bedding.co.uk    p.jakusek@3d-bedding.co.uk


 



5. RETURNS AND REFUNDS POLICY
 
If you are not satisfied with the goods we delivered you may return them to 3D-Bedding within 14 days of delivery. Returned goods must be in original condition and including all original packaging. Please note that we are unable to accept returns specifically of used bed linen for hygiene reasons.
REFUNDS WILL NOT BE PROCESSED UNLESS THE GOODS ARE PACKAGED IN THEIR ORIGINAL PACKAGING AND ARE IN A SALEABLE CONDITION.

Once we receive returned goods and check them, we will refund the cost using the method you paid us for them within 14 days. The delivery charge is non-refundable (unless goods were faulty or damaged). If you are returning goods because you do not want them or change your mind and would like to get different set you are also liable for the cost of the return, to get exchange to different set it is your responsibility to pay return and delivery cost.
 
 
6. EXCHANGING FAULTY, DAMAGED OR INCORRECT GOODS
 
If the goods we deliver are faulty or damaged or not what you ordered, 3D-Bedding will change the goods immediately or issue a full credit to you including delivery charges. You must notify 3D-Bedding team of any faults or damages or mistakes within 2 days of receipt of delivery. To make sure those goods will reach as safely please use companies with truck numbers or required signature. We will refund any delivery charges you incur as well.
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